Top 5 CRM Mistakes to Avoid

Credit: https://www.digittrix.com/

No Clear CRM Strategy

Without a defined CRM strategy, teams without direction—companies without established goals are 2x more likely to fail with CRM. Credit: https://www.linkedin.com/

Poor Data Quality

Dirty data results in bad decisions. Maintain a clean CRM database to prevent confusion and provide accurate customer information. Credit: https://winpure.com/

Low User Adoption

Your CRM is worthless if your team isn't using it effectively. Failure to provide user training results in 43% of CRM failures—enable your team to drive CRM success. Credit: https://www.qservicesit.com/

No Integration with Other Tools

Your CRM should be integrated with email, marketing & sales tools. Integration of CRM improves workflow efficiency by 30% and streamlines your entire business process. Credit: https://www.doriansolutions.com/

Ignoring CRM Analytics

CRM analytics monitor the behavior of customers and are used to drive sales. Overlooking analytics results in lost revenue opportunities and bad decision-making. Credit: https://www.semrush.com/