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MapMyApplication Immigration CRM Case Study
Connected CRM and Mobile App
Introduction
Digittrix developed a custom CRM and mobile app for MapMyApplication, connecting student enquiries, college records, team tasks and offer-letter tracking. This project account describes the implementation scope and technologies. Explore our immigration CRM development services to discuss a similar workflow for your consultancy.
Challenges
The consultancy faced several operational challenges
Lead Management
Difficulty tracking student inquiries and ensuring timely follow-ups.
Document Handling
Organizing educational and immigration documents across multiple applicant cases.
Team Collaboration
Lack of a centralized communication system led to inefficiencies in team coordination.
Offer Letter Processing
Tracking and managing the issuance of offer letters from colleges was cumbersome.
Mobile Accessibility
Team members needed access to CRM functionalities while on the go
Solution
To address these challenges, Digittrix developed a custom migration agent CRM with an integrated mobile app, designed specifically for Map My Application.
Key Features
Student Lead Management
- A centralized system to add, track, and prioritize student leads.
- Status updates and automated reminders for timely follow-ups.
College Management
- A detailed directory of partnered colleges with the ability to add or update listings
- Quick access to college-specific requirements for student applications
Team Collaboration Tools
- Integrated chat functionality enabling smooth communication between team members.
- Task assignment and progress tracking to ensure accountability
Offer Letter Management
- Automated tracking of offer letter statuses, from request to issuance
- Notifications for pending actions to avoid delays
Document Management System:
- Secure upload, storage, and sharing of educational and immigration documents
- Role-based access control to ensure data security
Mobile App Integration
- A user-friendly app providing consultants with real-time access to immigration CRM software features
- Notifications for leads, chats, and tasks for enhanced accessibility
Front-end
Laravel
Bootstrap
Back-end
Laravel
Database
My SQL
Security
OAuth 2.0
SSL
Encryption
Communication
WebRTC
Firebase
DevOps
CI/CD
AWS Cloud
Services
1. Front-end
Laravel
Bootstrap
2. Back-end
Laravel
3. Database
My SQL
4. Security
OAuth 2.0
SSL Encryption
5. Communication
WebRTC
Firebase
6. DevOps
CI/CD
AWS Cloud Services
Implementation
The published implementation covers requirements, design and development:
Requirement Analysis and Design
Digittrix collaborated closely with Map My Application to understand their workflows and designed a CRM tailored to their needs
Development and Integration
Digittrix developed the CRM and connected mobile app so the team could access the agreed lead, task and communication workflows from their devices.
Project Scope
Student lead records
Centralized student enquiries, status updates and follow-up reminders.
College information
College listings and institution-specific application requirements.
Team tasks
Task assignments, progress tracking and communication between team members.
Offer-letter tracking
Offer-letter status records and notifications for pending actions.
Mobile access
A connected mobile app for access to the agreed CRM workflows.
Scope and outcomes
The features above describe the published project scope. This account does not provide a measured response-time improvement, user-capacity benchmark or visa-outcome guarantee. New projects require their own scope, testing and acceptance criteria.
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