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Make service selection understandable
Categories, treatment descriptions and visible prices help customers choose a service before opening the appointment cart.
Beauty and wellness · delivered by Digittrix
MadamG ERP, Customer App & Beautician App Case Study
Customer bookings and ERP operations in one product family
Quick answer: Digittrix delivered the MadamG customer app, beautician app and ERP administration panel. The business workflows cover customer management, missed-appointment tracking, finance management and analytics. Alongside beauty-service discovery and appointment management, the customer home screen includes a skin-analysis entry point. MadamG’s public AI skin-analysis page describes assessment questions, a selfie or camera scan, and personalised skin insights. Explore the actual app screens, booking walkthrough and linked AI experience below.
- MVP delivery
- 30 days · Digittrix-confirmed
- Delivered
- Customer app + beautician app + ERP admin
- Recorded workflow
- Customer discovery and booking management
- Product evidence
- 4 screenshots + 20-second walkthrough
Actual customer-app screenshots · supplied 10 September 2026
Inside the MadamG customer app
Follow the customer experience from discovery to appointment selection and cancellation. Select a screenshot to open it at its original resolution. Address details and appointment codes are hidden.
Discover services
The home screen groups salon-at-home services, shopping, wellness and skin analysis, with Home, Bookings and Account navigation.
Compare treatments
Customers browse service categories and treatment details, see the displayed price and add a service to the cart.
Choose an appointment
The cart presents date and time selection, a service address and Pay Now or Pay Later choices. The recording shows these controls; it does not show a completed payment.
Request cancellation
An existing booking opens a cancellation form that asks for a reason. This screen does not establish a refund policy or confirm a refund.
Watch the customer journey
MadamG customer-app walkthrough
Watch service and product browsing, then edited excerpts of appointment selection and the cancellation form for an existing booking.
What the walkthrough shows
- Open the home screen and explore service, shopping and wellness entry points.
- Browse facial treatments, other service categories, packages and beauty products.
- View the cart with appointment date and time selection and Pay Now or Pay Later controls.
- Open the cancellation form for an existing booking and review the reason field.
Edited from the supplied customer-app recording. Address-list and account-profile footage is omitted; the street address and appointment codes are masked. The cart and cancellation excerpts are separate steps, not proof of a new completed booking or payment. Prices are those shown in the recorded app.
Open the video directly ↗The platform challenge
Support customers, beauticians and the business team
An at-home beauty platform serves people with different tasks. Customers need to find a treatment and select an appointment. Beauticians need a professional workspace. The business team needed to manage customer records, customers who miss appointments, financial information and business analytics in its administration workspace.
Keep booking choices together
A home visit needs date, time and address context. The customer cart presents these decisions alongside the available payment choices.
Connect customer and business operations
Customer management, missed appointments, finance and analytics were the ERP requirements identified for the business team, alongside separate customer and professional app workflows.
Delivered scope
What Digittrix delivered for MadamG
The delivery included a customer app, beautician app and web admin panel. The customer recording illustrates the published customer screens; the public beautician listing describes its professional workflows.
Customer app
Beauty-service and product discovery, treatment details, appointment date and time selection, address selection, displayed payment choices, booking history and a cancellation form are visible in the supplied recording.
Beautician app
A dedicated app for beauty professionals. Its App Store description covers booking updates, appointment and client management, service tracking and earnings visibility.
ERP and administration
Customer management, tracking customers who miss appointments, finance management and business analytics for the MadamG team. This ERP scope was confirmed by Digittrix on 7 October 2026; the published walkthrough shows customer-app screens rather than the private administration interface.
AI skin-analysis access
The customer home screen includes a skin-analysis entry point. The linked website presents assessment questions, a selfie or camera scan, AI skin insights and personalised skincare guidance. The supplied booking recording does not show a completed AI analysis.
Product workflow
From service discovery to booking management
These steps explain the customer journey shown in the recording. The edited cart and cancellation excerpts demonstrate separate app interactions.
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01
Discover
Open a service category from the home screen and browse treatments or packages.
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02
Select
Review a treatment description and price, then add a service to the cart.
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03
Schedule
Review the date, time and address choices together with the displayed payment options.
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04
Manage
Use Bookings to inspect existing appointments and open a cancellation request when needed.
Delivered product
A beauty platform with three distinct workspaces
The delivered product family brings customer booking, professional work and business administration into the same project scope.
Customer experience you can inspect
Actual app screenshots and a short walkthrough make service discovery, appointment selection and cancellation controls visible to prospective buyers.
Dedicated professional experience
The beautician app has its own public listing, separate from the customer app, with appointment, client, service and earnings workflows described.
ERP workflows for the business team
The confirmed administration scope covers customer management, missed-appointment tracking, finance and analytics. No measured reduction in missed appointments or financial-performance improvement is claimed.
Evidence note
About this project walkthrough
Digittrix confirmed on 1 October 2026 that MadamG’s MVP was delivered in 30 days. This is a project-specific milestone; the full platform scope and current screenshots are documented separately, and the original MVP feature list has not been itemized in this publication.
Digittrix confirmed delivery of the customer app, beautician app and admin panel on 10 September 2026 and supplied the customer-app recording. The screenshots and edited video show the customer app only. The website footer and both Apple listings also provide public Digittrix development attribution.
The recording illustrates interface behaviour at the time it was made. It does not measure booking growth, customer satisfaction, payment settlement or refund processing. The public skin-analysis workflow is documented separately from the booking recording. No model architecture or analysis-accuracy measurement is supplied here. MadamG describes its skin insights as informational, not medical advice.
Source trail
Sources used for this publication
Explore the live products and the material used to document this delivery.
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ERP delivery scope confirmation
Digittrix confirmed customer management, missed-appointment tracking, finance management and analytics on 7 October 2026. This scope is separate from the customer-app recording; no private ERP screens or measured outcome figures are published.
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MVP delivery-time confirmation
Digittrix confirmed a 30-day MVP delivery time on 1 October 2026. No user-growth or booking-volume figures were supplied.
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Delivery scope and customer-app recording
Supplied by Digittrix on 10 September 2026: customer app, beautician app and admin panel. Published customer media is edited to hide personal details.
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MadamG AI skin-analysis experience
Public assessment, image-input and AI skin-insight journey reviewed on 5 October 2026. This is separate from the customer-app booking recording.
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MadamG live website
Public website experience and footer credit to Digittrix for design and development.
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MADAM G on the Apple App Store
Customer-app listing with Digittrix developer and provider attribution.
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MadamG Beautician on the Apple App Store
Professional-app description and Digittrix developer and provider attribution.
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MadamG terms and conditions
Public product terms, including the informational nature of skin insights.
Build with context
Planning a customer app, beautician app and admin panel?
Use the MadamG workflow to discuss your own service catalogue, appointment rules, professional workspace and administration requirements. Agree payment, cancellation and support rules in the project scope.