Subscription Policy

By subscribing to our services, you agree to the terms outlined below.

1. Subscription Services

Digittrix offers subscription-based digital services, including but not limited to:

• Website development & maintenance
• SaaS-based tools and CRM solutions
• SEO and digital marketing services
• Technical support and optimization plans

Each subscription plan includes specific features, deliverables, and pricing, as mentioned on the respective service page or proposal.

2. Billing & Payment Terms

• All subscriptions are billed in advance on a recurring basis (monthly, quarterly, or yearly as selected).
• Payments must be made through approved payment methods available on our platform.
• Prices are subject to change with prior notice.
• Taxes (if applicable) will be added to the subscription fee.

Failure to make timely payments may result in service suspension or termination.

3. Auto-Renewal

• All subscription plans are automatically renewed at the end of the billing cycle unless canceled in advance.
• By subscribing, you authorize Digittrix to charge your selected payment method automatically.

4. Cancellation Policy

• You may cancel your subscription at any time by contacting our support team or through your account dashboard (if available).
• Cancellation requests must be made at least 3 days before the next billing cycle to avoid renewal charges.
• Once canceled, services will remain active until the end of the current billing period.

5. Refund Policy

• All subscription payments are non-refundable, unless explicitly stated otherwise in a written agreement.
• No refunds will be issued for:
• Partial usage of services
• Unused subscription periods
• Change of mind after purchase

In exceptional cases, refunds may be considered at the sole discretion of Digittrix.

6. Service Modifications

Digittrix reserves the right to:

• Modify, upgrade, or discontinue any part of the subscription services
• Change pricing or plan features with prior notice
• Improve service performance and delivery methods

7. Account Responsibility

• You are responsible for maintaining the confidentiality of your account credentials.
• Any activity under your account will be considered your responsibility.
• Misuse of services may lead to immediate suspension without refund.

8. Late Payments & Suspension

• If payment is not received on time, services may be:
• Suspended
• Limited
• Terminated

Reactivation may require clearing all outstanding dues.

9. Custom Plans & Agreements

For custom packages (e.g., enterprise, dedicated SEO plans, or long-term contracts):

• Terms may vary based on signed agreements or proposals
• In case of conflict, the custom agreement will override this policy

10. Termination by Company

Digittrix reserves the right to terminate subscriptions without prior notice if:

• Terms are violated
• Payments are overdue
• Services are misused or abused

11. Limitation of Liability

Digittrix shall not be liable for:

• Loss of business, revenue, or data
• Downtime caused by third-party services
• Delays due to client-side dependencies

12. Contact Information

Digittrix Infotech Private Limited
Email: support@digittrix.com
Website: https://www.digittrix.com

13. Policy Updates

Digittrix reserves the right to update or modify this Subscription Policy at any time. Updates will be posted on this page with the revised date.

At Digittrix, we have helped 5000+ businesses worldwide with 900+ positive client reviews, ensuring reliable and scalable digital solutions.