Start with CRM
Choose CRM when enquiries get lost, follow-ups slip or sales teams lack a shared customer history.
First-release check: Capture a lead, assign its owner, record a conversation and track the next action.
Selected organisations represented across Digittrix’s broader product portfolio. Explore our published work and client reviews across web, mobile, and business software.
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Enterprise resource planning (ERP) software helps teams manage purchasing, stock, production and finance. Customer relationship management (CRM) software helps them track enquiries, sales, customer conversations and support.
Connect the two when sales and operations need the same customer, order and payment history. We help you choose a first release, define who owns each record and agree how teams will use it.
Choose the first release around the task that causes the most delay or rework.
Choose CRM when enquiries get lost, follow-ups slip or sales teams lack a shared customer history.
First-release check: Capture a lead, assign its owner, record a conversation and track the next action.
Choose ERP when stock, purchasing, order fulfilment or finance teams work from conflicting records.
First-release check: Follow an order through approval and delivery, then reconcile its stock and payment records.
Keep tools that already work when the main problem is copying information between sales and operations.
First-release check: Transfer an approved order once, confirm the update and test how the team handles a failed transfer.
Bring fragmented tools, manual tasks, and business reporting into a clearer workflow.
Keep customer and order details consistent across sales and operations. Define which system creates each record and how other tools receive updates.
Assign each follow-up or approval to a named person. Use reminders and status tracking to show what needs attention.
Agree how you calculate sales, outstanding payments and stock. Build reports from the same records so teams can explain the numbers.
Start with the modules your business needs today. Each solution can connect to your existing tools and expand as your teams and processes evolve.
Connect inventory, procurement, finance, and production in a custom ERP system. Give each team the modules, shared records, and permissions it needs to keep work moving.
Give sales and support teams one place to manage leads, follow-ups, customer conversations, and pipeline performance. Connect your existing communication tools and define who owns each next step.
Bring operational and customer data together in clear dashboards so teams can track performance and make informed decisions.
Replace repetitive handovers with configurable approval flows, task routing, and notifications across your departments.
From process mapping and interface design to integration, migration, and ongoing improvements.
Choose the services you need for a new platform, an integration project, or the next phase of your existing ERP and CRM.
Build the operational modules your teams need, starting with priority workflows and extending the system as your business grows.
Give sales and support teams a shared history of enquiries, conversations and next steps.
Connect orders, payments, stock, and customer data across departments. Define record ownership, synchronisation rules, and error handling for each integration.
Upgrade existing systems in phases. Plan data migration, releases, and support around the operational processes that must keep running.
Connect internal operations, customer workflows, and digital channels through enterprise software designed around your business.
Give staff a portal for requests, approvals and reports. Define who can view or change each record, then test the tasks they perform every day.
Responsive dashboards and portals connect to your business rules, authentication, databases, and APIs so teams can work consistently across locations.
Let employees approve requests, check stock and update leads on their phones. We plan offline tasks and data synchronisation where your field teams need them.
Choose web, mobile or both around the tasks your employees perform. For field teams, define offline tasks, synchronisation, and device access. Flutter can be an option for a shared mobile codebase; device integrations and distribution requirements guide the final choice. Explore Flutter’s supported platforms ↗
A useful CRM reflects how your business wins and retains customers. Define the customer journey before selecting fields, automations, or dashboards.
List where enquiries arrive, how you qualify them and when sales hands a customer over to delivery. Give each stage an owner, a next action and a clear completion rule.
Test a real enquiry from first contact to order and renewal. Ask a small group to use the screens, check their reports and flag confusing steps before you roll out further.
Build around industry-specific processes, with modules tailored to the way your teams operate.
Track raw materials, purchase orders and production tasks. Show teams what they need to make, buy and deliver.
Connect orders, warehouse stock and customer records. Define how branches share availability and fulfil orders.
Manage appointments, billing and permitted access to records. For pharma teams, plan field visits and distributor follow-ups alongside the relevant privacy requirements.
Connect these operations with pharma inventory and distributor software, including trade orders and stock reconciliation.
Connect property listings, enquiries, site visits, agent assignments, and buyer follow-ups in a custom real estate CRM.
Track orders, delivery updates and stock movements. Give dispatch and service teams a shared view of progress.
Manage enquiries, proposals, project handovers, renewals, and support tickets. Keep sales commitments and customer history visible to delivery teams.
For builders and project teams, explore construction ERP and management software development for material requests, procurement approvals, project budgets and client handover.
For schools and multi-campus institutions, explore our school management software and ERP development for admissions CRM, fees, attendance, academic records and parent apps.
For higher education institutions, explore college and university ERP development with admissions CRM, lead management for Google PPC, Meta Ads and seminars, existing ERP upgrades and campus integrations.
For visa and overseas education consultancies, explore our custom immigration CRM development services for applicant records, document checklists, case stages, and counsellor follow-ups.
Reduce duplicate data entry and connect operational and customer information across your business.
For example, a confirmed CRM order can pass customer and item details to your ERP. Agree which system owns the record, when updates run and who handles failed transfers or duplicates.

Technology choices follow your workflows, integrations, security requirements, and growth plans.
We select the technology after reviewing your existing systems, users and maintenance needs.
Responsive dashboards and mobile experiences for sales teams, operations, and administrators.
React
Angular
Flutter
Next.js
Keep business rules, APIs, permissions, and integrations organised so each module can evolve with controlled changes.
Node.js
PHP
Laravel
Python
Structure shared records, validation, reporting, and retention around your transaction volumes and access requirements.
MySQL
PostgreSQL
MongoDB
MariaDB
Plan deployment, backups, monitoring, and scaling around your operational needs.
AWS
Google Cloud
Microsoft Azure
Docker
Integrate payment providers with invoicing, reconciliation, and customer records.
Razorpay
Stripe
PayPal
Configure identity, permissions, audit trails, and secure communication for your system.
Role-based access
Single sign-on
Secure sessions
Audit logs
Compare an existing product with a custom build against your workflows, budget, and maintenance needs. Use these options to compare costs and fit. Confirm specialist implementation skills before selecting a platform.
Compare available ERP modules with the workflows that need customisation. Include edition, hosting, migration, upgrades, and support in the total cost.
Odoo architecture reference ↗Evaluate standard CRM features, configuration, custom components, and integrations. Include licensing and ongoing administration alongside implementation costs.
Salesforce development reference ↗For an existing SugarCRM system, assess the product version, extensions, relationship data, and integration needs. Check who will maintain custom changes when you upgrade.
Sugar developer documentation ↗Compare its modules, fields, permissions, and integrations with your requirements. Budget for hosting, backups, upgrades, and technical maintenance.
SuiteCRM developer guide ↗For product-lifecycle requirements, confirm the exact SAP product and licensed services. Review current Integrated Product Development documentation when assessing earlier Enterprise Product Development applications.
SAP product documentation ↗Laravel is a framework for building an application. Your team still needs to define the customer records, sales stages, permissions, reports and integrations for the application.
Explore Laravel development →Explore delivered customer workflows and business operations, including the MadamG ERP and MapMyApplication CRM.
Digittrix built a CRM and mobile app that connects student enquiries, college records, team tasks and offer-letter tracking.
MadamG needed to manage customers, missed appointments, financial information and business analytics. Digittrix delivered ERP and administration workflows for these operational needs alongside its customer and beautician apps.
Hear about communication, design and delivery from our mobile app and web application clients. Read a summary or watch each original review.
Mobile app development
Review summary: Thomas describes a mobile app built for his business, including the initial consultation, how the team listened to his ideas, the design and his experience with the finished app.
Watch on YouTubeWeb application development
Review summary: Anuj describes working with Digittrix to build a web application. He discusses support, feedback, timelines and choosing a technology partner for an MVP.
Watch on YouTubeUse these USD budgets to plan your first release. Each tier covers an agreed set of tasks; it does not include every ERP or CRM feature on this page. Your proposal lists the modules, integrations, migration and support you will receive.
USD 1,499
Start with the core ERP or CRM workflow your team needs for an initial release. Agree the essential records, user roles and reports before development.
Scope to agree
USD 1,500–2,499
Plan a broader ERP or CRM scope with connected modules, workflow automation, integrations and more detailed reporting. The selected requirements determine the quote within this budget range.
Scope to agree
USD 2,500+
Extend advanced ERP or CRM workflows with selected AI capabilities, such as record summaries, document assistance or reporting insights. The AI use case, data preparation and evaluation determine the final scope.
Scope to agree
To request an estimate, share your current tools, user count, priority tasks and target launch date. We list web and mobile coverage, taxes and exclusions in the quote. Budget separately for hosting, licences, messaging, maintenance and AI usage where they apply.
Request a scoped ERP / CRM estimate →Compare scope and ongoing costs in our ERP development cost guide and CRM development cost guide.
We plan the build around your daily tasks, clear responsibilities and reviewable milestones.
Start with your daily tasks and reports. Compare a custom build with adapting an existing tool.
Separate the first release from later modules. Plan new users, locations and integrations before adding them.
Review working screens against agreed milestones and acceptance checks.
Confirm support hours, response targets and maintenance responsibilities in your proposal.
Agree role permissions, backup responsibilities and performance checks for the way you use the system.
Plan design, development, migration and training together so teams know what to expect at launch.
Move from discovery to rollout in agreed stages, with working demonstrations, review points, and acceptance criteria at each step.
Review your teams, current tools, bottlenecks, and priorities.
Map user roles, dashboards, modules, and integration flows.
Build and review working modules against agreed milestones.
Check workflows, permissions, data quality, and performance.
Plan data migration, user training, and a controlled rollout.
Monitor the system and plan improvements as your business grows.
Clear answers about ERP and CRM development, enterprise applications, platform choices, costs, and ongoing support.
ERP development connects internal operations such as purchasing, inventory, production and finance. CRM development connects enquiries, sales, customer communication and support. Integrate them when teams need to share customer, order or payment records.
Choose a custom build when existing products cannot support important tasks, integrations or reports at a reasonable cost. Test the existing options first. Compare their licence and customisation costs with the development and ongoing maintenance costs of a new system.
Digittrix lists three ERP and CRM development package budgets: MVP at USD 1,499, Advanced at USD 1,500–2,499, and Advanced with AI at USD 2,500+. These are levels of project scope, not separate prices for CRM, ERP and mobile apps. The written proposal confirms the selected modules, platforms, integrations, migration, support and exclusions. Hosting, licensing, messaging and AI-provider usage charges appear separately in the proposal.
MVP focuses on one priority workflow, core records, user roles and essential reports. Advanced adds connected modules, automation and integrations. Advanced with AI adds selected features such as record summaries or document assistance. Your proposal defines the exact features and lists AI usage and infrastructure charges separately.
Yes. A CRM can record missed appointments in customer history and assign follow-up tasks. MadamG ERP shows our work on customer management, missed appointments, finance and analytics. Agree reminder channels, rescheduling rules and messaging charges separately.
Define who can view, edit, export and approve each record. Agree authentication, audit logs, backups and retention before development. For AI features, specify which data may reach a model provider and which actions need human approval. Review privacy and sector requirements for your project.
No. We list SAP, Odoo, Salesforce, SugarCRM and SuiteCRM as options to compare with a custom build. Confirm the product, edition, licences and specialist implementation skills before choosing one. Laravel and Flutter are development frameworks, not ready-made ERP or CRM products.
We estimate delivery after reviewing your first-release modules, integrations and data migration. The plan sets milestones for design, development, user testing and launch. Access to external systems, data quality and review turnaround affect those dates.
Yes, where the software provides suitable APIs or another supported connection. We check permissions and vendor limits, identify which system owns each record and agree how to handle updates, errors and duplicates.
We can map fields, remove duplicates and run trial imports as part of the agreed scope. Your team reviews sample records and reconciles totals before switching systems. Agree who approves the results and how to recover if the final import fails.
Yes. Mobile features can include approvals, stock checks, lead updates and visit notes. Choose the tasks and devices first, then agree whether staff need offline access and how updates will synchronise.
Your proposal defines support hours, contact channels, response targets and charges. It also assigns responsibility for hosting, backups and third-party updates. Agree how the team will handle defects and quote for new features before launch.
Your contract defines source-code ownership, transfer conditions and data access. It should identify who controls repositories, hosting and vendor accounts. Review third-party licences separately because custom code and licensed components may carry different terms.
Agree a checklist for code access, deployment instructions, administrator accounts, database documentation and training. Include integration settings, third-party licences, backup procedures and support contacts. Check these items against your acceptance criteria before signing off.
The best CRM fits your sales process, integrations, reports and budget. Test shortlisted systems with a real lead, follow-up, handover and renewal. Include the people who will use the CRM in the decision.
Give each provider the same tasks, user roles, integration list and sample reports. Compare the proposed deliverables, migration checks, ownership terms, support and recurring charges. Ask each provider to demonstrate how your team will test the finished work.
Explore development services and guides for the next step in your roadmap.
Tell us about your current tools, priority workflows, and timeline. We will help define a practical roadmap and written scope for your ERP, CRM, or connected business application.
Where we work: India, the United States, the United Kingdom, Canada, Australia, and New Zealand.