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Education · custom school software

Saffron School CRM & Parent App Case Study

From manual school records to parent access in the app

Project overview: Saffron previously managed attendance and fees manually and shared updates through WhatsApp. Digittrix developed its school CRM and React Native parent app, where parents can now view attendance, fee information, assignments and holidays.

Illustrative module map for Saffron School CRM: attendance, fees, WhatsApp integration, assignments, notifications and holidays
Six confirmed school CRM modules Illustrative scope diagram created for this case study; not a screenshot of Saffron School CRM.
Project
Saffron School CRM
Development partner
Digittrix
Scope documented here
Six CRM modules + parent app
Parent app technology
React Native

Before development

Manual records and updates shared on WhatsApp

Saffron’s starting point was a manual process for attendance and fees, with school updates shared through WhatsApp.

Manual attendance management

The school managed attendance manually before the CRM was developed.

Manual fee management

School fees were also managed manually.

School updates through WhatsApp

Staff shared updates with parents through WhatsApp.

What Digittrix developed

School CRM modules and parent app delivered

Digittrix developed Saffron School CRM for administration and a React Native app that gives parents access to school information. The delivered scope includes the following modules and app.

01

School attendance

Attendance management for the school’s day-to-day records.

02

Fee management

A dedicated module for managing school fees.

03

WhatsApp integration

A WhatsApp integration module for school communication.

04

Assignments

Assignment management as part of the school’s academic workflows.

05

Notifications

A notification module for school updates.

06

Holiday management

A module for managing the school’s holiday schedule.

07

React Native parent app

Digittrix built the parent app with React Native. It includes attendance, fee information, assignments, notifications and school holidays.

After delivery

Parents can view school information in the app

Parents can now see attendance, fees, assignments and holidays in the Saffron parent app. The change gives families a dedicated place to access these details.

Attendance and fee information

Parents can view attendance and fee information in the app, alongside the school’s CRM modules for managing these records.

Access to assignments

Parents can see assignments in the app and refer to the schoolwork shared there.

Holiday information

Parents can check school holidays directly in the app.

Evidence note

About this project account

Digittrix confirmed the school’s earlier manual processes, the delivered CRM and React Native parent app, and the parent access described here. The visual is an illustrative CRM module map. No time-saving or financial improvement figures are claimed.

Source trail

Sources used for this publication

This case study is based on Digittrix’s first-hand account of the project.

  • Digittrix project confirmation · 17 October 2026

    Digittrix confirmed that Saffron previously managed attendance and fees manually and shared updates on WhatsApp. It also confirmed the six CRM modules and React Native parent app, where parents can view attendance, fees, assignments and holidays, with notifications included in the app scope.

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